PLM Services & Support
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Support Line Package （SLP) Annual Telephone-and-Email Support Plan for your troubles and questions - A dedicated SLP Hotline, guaranteed first response in 24 hours for Emails - It's your choice, ask in English or Japanese. We can handle both ways |
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Onsite Maintenance Dispatch an engineer to your location for a hands-on support. - Nationwide coverage in North America providing well experienced engineers - A wide range of service from emergency call to software upgrades |
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Installation Service Provide software installation and system configuration at your site. - Proper placement of hardware, setting up OS in either Japanese or English (or both) - Software installation and configuration (CATIA, etc.) - Network and printer/plotter connectivity - Entering and/or retrieving data, data conversion - Quick operational tutorials, etc |
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Training Unique “Bilingual Training” for CATIA V5 in both English and Japanese - A dedicated CATIA Training Room at Novi, Michigan location - Available onsite training at your own location - Rental hardware for training use - Customized and tailored CATIA training for specific needs - Course Detail |
